Vampyre Cosmetics LLC became fully insolvent in July 2024 due to theft by a former owner and the malicious lawsuit filed against it by the same individual in retaliation for the remaining owners' attempts to hold them legally accountable. No refunds for orders placed under Vampyre Cosmetics LLC before August 12th, 2024 can be issued until after the lawsuit is complete and bankruptcy can be filed. The next hearing is scheduled for January 23rd, 2025.

We apologize sincerely for discrepancies in communication surrounding this and any refunds requested between August & October for orders placed before August 12th. Vampyre Cosmetics was initially advised that the lawsuit and appraisal process would be completed by September or October at the latest. This is no longer the case and we are doing our best to update anyone who has requested a refund at this time.

Customers are welcome to seek other avenues for refunds, including disputes with their financial institutions. If you file a dispute with paypal, we are unable to respond but after the requisite amount of time you will be refunded. You can also do this by contacting Paypal support even if the time for a dispute has passed. 

If you reach out to support@mythosisbrands.com, Mythosis Manufacturing/ Phoenix Rising Cosmetics will assist you by providing any documentation needed to prove that your order has been canceled and that Vampyre Cosmetics is closed and unable to issue refunds. 

Mythosis Manufacturing Inc, DBA Phoenix Rising Cosmetics Brands is a startup that was formed on July 26th, 2024 and began selling at www.phoenixrisingcosmetics.com on August 12th, 2024. Mythosis has taken on the task of funding & fulfilling the remaining manufacturing for the licenses that have been transferred from Vampyre Cosmetics LLC to Mythosis.

However, it does not have access to any of the funds or payments made for launches that began under Vampyre Cosmetics and cannot issue any refunds at this time for any orders placed before August 12th, 2024.

You must reach out to our support to ensure your pre-order is fully canceled. Please note that we use an automated system for shipping with our third-party logistics company, and when the products come in stock, they will auto-ship unless the orders have been manually canceled.

All pre-orders for the licensed collections for Interview with the Vampire, Buffy the Vampire Slayer, Dungeons & Dragons and SILENT HILL have been imported to the new store and are scheduled to ship as soon as they come into our fulfillment center. 

Rachel Clinesmith, as the former CEO of Vampyre Cosmetics LLC and the current CEO of Mythosis Manufacturing Inc. fought in court to be able to move the licenses with outstanding orders over to the new company and store so that any outstanding pre-orders can be fulfilled. View current shipping estimates for pre-orders above. Read her full statement regarding the company changes.

Read the press release regarding Vampyre Cosmetics LLC’s closure.

Read the press release regarding Mythosis Manufacturing Inc, DBA Phoenix Rising Cosmetics Brands opening.

If the order is past the initial estimated ship date, you can request to cancel for a full refund anytime. You must email support@mythosisbrands.com to request to cancel. We will issue your refund within 7 days. It can take your bank up to an additional 10 days to process this request. Return requests can be done from within your order page but this is for products that have already shipped and been delivered only. The reason for this is we use a 3rd party fulfillment partner that ships everything to customers. They have to manually process order cancellations for pre-orders placed before September 18th, 2024.

You can request to cancel anytime after ordering, before your product is ready to ship, within your order page for free and this request will be processed automatically. No Need to contact us.

No, we cannot accommodate this and if you cancel your order with us from before September 18th and then place a new order after September 18th for the same items, we will cancel your new order. If you placed a pre-order prior to September 18th, you will get your products sooner than the pre-orders being placed now. We manufacture in batches and you will lose your place in line.

However, if Meta (IG or Facebook) auto-cancels your order, you may place a new order on our site and be placed back into the same original spot in queue for shipping as long as you email support@mythosisbrands.com right away

I’m Rachel Clinesmith, and I founded Vampyre Cosmetics in 2019 with a dream to create a brand that celebrates individuality and self-expression. Throughout the years, we connected with an incredible community that shares our values. In 2022, I decided to bring on an additional partner to help scale my vision. In mid 2023, the 2nd partner I brought on, Lisa (our former PR rep)  introduced an outside bookkeeping firm to help us manage our finances. What they uncovered was shocking: evidence of fraud and embezzlement by Karen Holton, the 1st partner I had brought on. It was a devastating blow, and we knew we had to act fast. We hired a legal team to address the situation, hoping for accountability. After six months of negotiations, and multiple attempts to hold Karen accountable, she filed a malicious lawsuit against us. This was Karen’s attempt to shut down Vampyre Cosmetics permanently. This could have left our loyal customers—many of whom had pre-ordered our highly anticipated Dungeons & Dragons collection—without any recourse for refunds or their orders. The lawsuit didn’t just threaten our business; it affected our vendors and contractors, too. We were in a precarious position, trying to keep going while addressing this crisis. I told our attorneys that I needed to refund and cancel all of Vampyre Cosmetics orders or find a way to ensure they were fulfilled. 

I had already planned to rebrand from Vampyre Cosmetics. We had received pushback from major retailers and certain licensors due to the niche and gothic nature of the name. I started the process of introducing the new name early this year so that it would hopefully be a seamless transition once the lawsuit was completed. Right before the lawsuit was filed, Karen gained access to the company’s financial institutions and stole more money, locked us out of the company paypal and disputed legitimate charges with our manufacturers. We did everything we could to fight this in order to protect the company’s assets and make sure that we could continue operating. Unfortunately, the nature of the legal process, the costs involved, and the extensive theft by our former partner caused further delays over the summer. Realizing the urgency, I made the decision to form an entirely new entity with all new licensing agreements and contracts so that there was full separation, to prevent further legal interference and to ensure that the pre- orders could be filled and our customers supported. While this journey has been fraught with challenges, it has also been a testament to resilience and community support. The licensing deals that we lost with Vampyre Cosmetics include Space Invaders, Oregon Trail, Winchester Mystery House & The Craft (which was unreleased and Sony told us we can probably get it again later with the new company). All other licensing deals and the products launched under them belong to Mythosis Manufacturing Inc which is doing business as (DBA) Phoenix Rising Cosmetics Brands.

This is not the first time I’ve had to start over and rebuild from scratch. This time it’s not quite from scratch because I still have the support of the licensing relationships I’ve built (including Disney & others), we still have the social media accounts that I built up before Vampyre Cosmetics and have now changed the name of to Phoenix, and hopefully we still have you. I’ve been in this business for over 13 years. My first cosmetics company was Belladonna’s Cupboard or Belladonna’s Cosmetics and when it shut down due to manufacturing and other issues, I chose to personally continue offering refunds and replacing products that didn’t get shipped out until June 1st, 2023 over 4 years after closing down. I couldn’t live with myself If I didn’t take it upon myself to make sure that all of our customers were taken care of, so I did that out of my own pocket even though it took me a little while and I wasn’t able to start sending out refunds and products until 2020 during the pandemic. I took the lessons I learned from that first handmade business and used them to build Vampyre Cosmetics into a better company. I believe that we can do the same thing again but we need your help. The full and total legal separation was necessary but it also means we are starting over financially as a company. We’ve been told by our advisors that we have a good shot at getting Venture Capital funding since we are now a startup, but we’ve also been told this can take 12-18 months. We need funds now to keep going and to be able to finish filling these orders for our customers and maintain the relationships we’ve built with our vendors and contractors. (you can also donate to Vampyre Cosmetics former lead designer, Batty here who is also struggling since all of this happened) 

We’re committed to turning this adversity into opportunity. I’m excited to share this new chapter with you, and I promise that we will emerge stronger and more committed to our mission than ever. Mythosis was originally the name of my husband's manufacturing business. He developed and manufactured the tentacle makeup brushes that I designed for Belladonna and then ultimately released under Vampyre Cosmetics. Now we have entirely new plans to create an officially licensed sustainable cosmetics manufacturer here in the United States. We want to hear from you. We want you to be an active part of our company and design processes. This is how you can be a part of what we are building. Share your thoughts, and stay tuned for updates as we continue this journey together. Thank you for being the most important part of what we do.